Anderson Group Customer Service

We offer 24 / 7 customer support through our website and after hours call service. Your insurance information is now available to you any time and from anywhere the Internet or telephone reaches. CSR24 is our newest employee, and will work 24 hours a day, 7 days a week. You simply log on to our website and complete your inquiry or call our office number.

There are several demo logins available for our to test out Online Customer Service Center, one for Personal Insurance Lines as well as Commerical Lines. After you've tried it out, please request your own Login ID to access your policy information.

To request a your own Login ID, please send us an email by clicking here, or use the Live Support button in the lower left hand corner (Monday through Friday 8:30A to 5:00P Eastern time).

Click here to login to our Online Customer Service Center!

After Hours Call Center

Experienced call center professionals will answer your call any time of the day. They can access your policy information to handle your inquiries and requests, and in the event of a major loss, escalate your call to our executives. Our call center is ready to respond to your needs whenever our office is closed 24 / 7. You can reach the Anderson Group Call Center at 1-866-255-3103.

Policy Access Via Our Website

Our website also offers you the ability to view your policy online, from any computer anywhere, make change requests (such as address or add a vehicle), notify us of a claim or loss, and print certain insurance forms such as Auto ID cards and Certificates of insurance. This “self-service” option means you can get the information and services you need when you need them.